Heather is amazing! I couldn't have handled all my claims and bills without her over the past year! I have a special needs baby with lots of confusing bills and I just don't have the time to do this on my own. I am so thankful for your service and Heather!”
HealthCPA supports patients throughout the continuum of care
Although each engagement is customized to meet the needs of our client, the patient’s relationship with HealthCPA generally begins with a pre-service insurance consultation to help the patient understand his or her insurance benefits and out-of-pocket costs. Following the insurance consultation, patients continue to have a one-on-one relationship with their HealthCPA Advocate, who proactively manages all of their bills and claims, and even facilitates payment as desired. Patients can always reach out to their Advocate directly, or log on to their secure MyHealthCPA portal to check the status of bills and claims, print reports and pay bills.
HealthCPA has invested heavily in building a proprietary technology system to facilitate our Advocates’ work and provide unprecedented visibility to our clients. Our technology allows us to pull large amounts of medical billing and claims information from various sources (e.g., direct data feeds, paper bills and EOBs, and insurance information available online) and store it securely in a HIPAA-compliant database. The result is that our Advocates are able to help patients with all of their medical expenses – not just the bills from your hospital– and our MyHealthCPA portal provides patients with a complete billing history, as well as all the tools they need to manage their bills and expenses.
Many times, patients do not pay their medical bills simply because they are overwhelmed by the volume of paperwork, and they tend to lump everything together, so a question about a lab or anesthesiologist’s bill can stop them from reviewing or paying any of their bills. HealthCPA helps patients manage all of their bills, regardless of the provider and regardless of whether the patient has reviewed the bill yet. Patients appreciate the comprehensive nature of the service and it is also the key to our ability to increase and accelerate payments.
HealthCPA is a turn-key solution that can be implemented quickly and easily. We would be honored to work with you to design and implement a customized program in your hospital, clinic or health system.
Please email us at firstname.lastname@example.org to learn more.